Our policies

Effective Date: 1st January, 2025

Hamdan Associates ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://hiassociates.com.

Information We Collect

• Personal information you provide (such as name, email, phone number) when you contact us or sign up for services.
• Non-personal information (such as browser type, IP address, pages visited) collected automatically through cookies or analytics tools.

How We Use Information

We may use the information we collect to:

• Provide, operate, and improve our website and services.
• Respond to inquiries or customer support requests.
• Send updates, offers, or marketing communications (you can opt out anytime).
• Analyze website traffic and usage patterns.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share data only with trusted third parties who help us operate our website, comply with legal requirements, or protect our rights.

Cookies

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some features may not function properly.

Data Security

We implement reasonable measures to protect your personal information. However, no method of transmission over the Internet is completely secure.

Your Rights

You may request access, correction, or deletion of your personal data by contacting us at https://hiassociates.com/contact-us.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• 📞 +91 11 4907 2356
• 📍 Jafrabad, Seelampur, Delhi-110053

By using Hamdan Associates, you agree to provide accurate and complete information for the service you are applying for. Delays or rejections caused by incorrect or incomplete information provided by you are not our responsibility.

We act as a facilitator between you and the relevant government department or authority. Final approval of any application rests entirely with that department, and processing times mentioned on this website are estimates based on typical turnaround, not guarantees.

Service fees, once communicated and agreed upon, cover our facilitation and filing service. Government fees, if applicable, are separate and payable as per the relevant department's rules.

We reserve the right to decline any application that appears fraudulent, incomplete, or in violation of applicable law.

If we are unable to begin processing your application due to reasons on our end, you are entitled to a full refund of our service fee.

Once your application has been filed with the concerned government department, our service fee is non-refundable, as work has already been completed on your behalf. Government fees paid to a department are subject to that department's own refund rules and are outside our control.

If you believe you are eligible for a refund, please contact us at hamdan@hiassociates.com with your application details, and we will review your request within 5 working days.

Hamdan Associates is a private service facilitator and is not a government department or agency. We assist with the preparation and filing of applications on your behalf; we do not control approval timelines or outcomes, which rest solely with the relevant government authority.

Processing times, fees, and document requirements listed on this website are indicative and may change based on government rules in effect at the time of your application.